July 13 2017 in Language Connect by Global-Language
How to Make Your Client Happy?
There might be found quite a few of those who never dealt with Clients. The client may not be just the one who calls to order for something or who make a request for our products and services but also our employers and even our spouses. We are all Clients, one way or another. So the question is “How to Make our Client Happy”?
In other words, how can we satisfy the needs and demands of the person who is interested in us, in what we can do and in what we offer?
First of all, to make the Client happy, you have to understand the person, feel what he feels, and, to some extent, be in his shoes. You may not know the person but see his or her concerns.
Second, you have to make your Client feel comfortable in communication and dealing with you. Certainly, you may use some tricky techniques to win your Client but when the Client has already come to you and got captured by your fascination, you have to show him respect and participation with him.
Third, you have to be honest with your Client. Definitely, you have to primarily be honest with yourself and never bear any double-minded or evasive and deceptive thoughts in regards to your Client. He never deserves to be deceived!
Forth, always try to walk with him two miles when he is asking you to walk only one mile with him. In other words, do much more than you promised. Take all efforts to go beyond his expectations and surprise him as much as you can.
Fifth, never leave him when he fails to pay you back for your efforts. It is not that you have to hammer him with reminders. No. You just have to make sure he is serious and determined. If he is honest, you will see it. If not, it will be revealed at first glance.
Another side of communication and cooperation with your Client is his own involvement in the process.
Of course, in order for the Client to fully experience the enjoyment of satisfaction, the Client himself should share his needs and troubles. Otherwise, it will not be possible to comprehensively meet the primary needs unless you know them.
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